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Contact Us

606, KOHINOOR COMMERCIAL TOWER B, KOHINOOR CITY, OFF LBS MARG, KURLA (W), MUMBAI - 400070
support@doodlecollection.com +91 8879617706

Privacy and Cookie Policy

Doodle Collection  recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. This Privacy Policy explains the information practices that apply to personally identifiable information that we collect about you as an individual, when you visit and/or use our website. Any information that we collect about you while you are visiting or using our website will be handled in accordance with this Doodle Collection Privacy Policy and will not be shared except in accordance with this Doodle Collection Privacy Policy.

Information We Collect: This section of our Privacy Policy describes the categories of information collected by Doodle Collection. All data that we collect is processed and stored in our database. You have the option not to provide information, however, withholding information may prevent you from being able to use some of our website features.

Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Doodle Collection customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.

Information You Send To Us: If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, telephone number and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. From time-to-time.

Doodle Collection may give you the opportunity to participate in contests or surveys on our Website. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the requested information.

Information About Your Transactions With Us: In addition, we collect your order information and purchase and payment history as well.
Use and Disclosure of Information: We use the information that we collect about you to maintain, improve, and administer our website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalize your online experience. In order to carry out certain business functions, such as order fulfillment, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose personally identifiable information that we collect about you to these companies to enable them to perform these services, but they are required to safeguard the data and are not authorized to use it for any other purpose than completing their contractual requirements to Doodle Collection . For example, as a part of the normal process of completing your purchase, Doodle Collection. may provide your personal data to a third party payment processor, such as Paytm. depending on your chosen method of payment.
Advertising: The Company uses some third parties to administer a limited set of advertisements on our website and portals. During this process, no personal information is leaked. However, aggregate profile information, such as user community, may be used in the selection of advertising to make sure that it has relevance to the user. On some banner ads, an embedded pixel may be present, and while it does not associate with a cookie or other personal profile information, it may return session connection information that allows advertisers to better determine how many individual users have clicked on the ad banner.
Problems Signing In: Our sign-in process is designed to help protect your privacy. If you have trouble signing in to our website, please ensure that you are using your registered e-mail address and/or correct password. If you are using your registered e-mail address and correct password, and you continue to have trouble signing in to our site, please mail to support@doodlecollection.com or Contact Us on: 9029096445

Order Confirmation: Doodle Collection sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Doodle Collection account. If you receive a confirmation for an order you did not place, please e-mail us immediately mail to support@doodlecollection.com

Return/Refund & Cancellations Policy:

Products purchased online can be returned within 7 working days only if the product is damaged. If you have received a defective product, send us images at online@doodlecollection.com following to your email we will be initiating the refund. Return and refund is only on damaged products only. All returned items must be in unused condition with all original tags and packaging intact. The amount paid would be refunded in 7-10 working days after deducting shipping costs. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit.

You can courier the product(s) to the address mentioned below:
606, KOHINOOR COMMERCIAL TOWER B, KOHINOOR CITY,
OFF LBS MARG, KURLA (W), MUMBAI – 400070
TIME: 9.30AM TO 6.30PM

Refund: The amount credited on refund will be based on the price of the product at the time of purchase. Any change in the product price thereafter will not be considered.

Cancellations: Placed order can be cancelled within 24 Hours i.e before the dispatch process is initiated. If you face any challenges in cancellation of your order. Kindly get in touch with our support team support@doodlecollection.com