Information Collected Automatically: Whenever you visit our website, we automatically collect some information about your transactions with us, and your use of our website. We also automatically track certain information about your activities on our website such as the type of web browser you are using and click stream data. If you are a registered Doodle Collection customer, we link this automatically-collected data to the personally identifiable information we collect about you described below. We use this information to do internal research on your interests and to help us better understand and serve you.
Information You Send To Us: If you choose to provide us with Personal Information, such as by sending us an e-mail or by filling out a form with your Personal Information and submitting it to us through our Website, we collect the Personal Information that you provide to us. For example, if you register or sign up for an account with us, we collect your name, e-mail address, telephone number and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. From time-to-time.
Doodle Collection may give you the opportunity to participate in contests or surveys on our Website. If you participate, we will request certain Personal Information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose the requested information.
Order Confirmation: Doodle Collection sends an e-mail notice confirming acceptance of each order you place to the e-mail address you provided to us when signing up for a Doodle Collection account. If you receive a confirmation for an order you did not place, please e-mail us immediately mail to [email protected]
Return/Refund & Cancellations Policy:
Products purchased online can be returned within 7 working days only if the product is damaged. If you have received a defective product, send us images at [email protected] following to your email we will be initiating the refund. Return and refund is only on damaged products only. All returned items must be in unused condition with all original tags and packaging intact. The amount paid would be refunded in 7-10 working days after deducting shipping costs. As we do not have a reverse pickup facility yet, you are requested to ship the product(s) back to us. Please pack the items securely to prevent any loss or damage during transit.
You can courier the product(s) to the address mentioned below:
606, KOHINOOR COMMERCIAL TOWER B, KOHINOOR CITY,
OFF LBS MARG, KURLA (W), MUMBAI – 400070
TIME: 9.30AM TO 6.30PM
Refund: The amount credited on refund will be based on the price of the product at the time of purchase. Any change in the product price thereafter will not be considered.
Cancellations: Placed order can be cancelled within 24 Hours i.e before the dispatch process is initiated. If you face any challenges in cancellation of your order. Kindly get in touch with our support team [email protected]